Shipping Policy
Order Processing
At My Store, we prioritize efficient order handling to ensure a reliable delivery experience. Once payment is successfully confirmed, we generally process your order within 1-3 business days.
Please note that processing times might extend during holidays, special promotions, seasonal peaks, or periods with an unusually high volume of orders.
Shipping Options and Estimated Delivery Times
My Store offers multiple shipping options with estimated delivery windows based on your chosen method:
- Standard Shipping: 5-14 business days
- Express Shipping: 2-7 business days
- International Shipping: 7-21 business days
These delivery timeframes are estimates and should not be interpreted as guaranteed delivery dates.
Shipping Fees
Shipping charges are calculated at checkout based on your order details and delivery location. The exact fee will be displayed before you complete your purchase.
Tracking Your Order
Once your order has been dispatched, we will generally provide tracking information. Keep in mind that it may take some time for the carrier to scan your package and display tracking updates online.
Shipping Addresses
Customers must supply accurate and complete shipping information at checkout. Errors or omissions in shipping details can cause delivery delays, returned packages, or additional shipping fees.
International Shipping
For deliveries outside the United States, customs clearance procedures may apply. International shipments could incur import duties, taxes, brokerage fees, or other charges required by the destination country. Unless otherwise specified, these charges are the responsibility of the recipient.
Potential Delivery Delays
Delivery times can be impacted by factors outside our control such as weather conditions, customs processing, transportation disruptions, carrier delays, and public holidays. We appreciate your understanding if such events affect your shipment.
Contact Us
If you have any questions about your order or shipping, please reach out to us at sovietico72@tiendadezapasok.com or visit our contact page on My Store’s website.